ABOUT KENTRA
Shining a Light on Exceptional BPO Experiences
Kentra is a results-driven Business Process Outsourcing company focused on helping organizations streamline operations and improve performance. We specialize in delivering end-to-end BPO services with a strong emphasis on quality, flexibility, and client-specific customization. Whether you’re a growing startup or an established enterprise, our solutions are designed to adapt to your unique business requirements.
Our Vision
To become the most trusted BPO partner for businesses worldwide — delivering smart, scalable, and people-driven outsourcing solutions that create lasting value.
Our Mission
To empower businesses of all sizes by providing customized, efficient, and high-quality BPO services — enabling our clients to focus on growth while we handle the rest.
Let's Start!
To empower businesses of all sizes by providing customized, efficient, and high-quality BPO services — enabling our clients to focus on growth while we handle the rest.
Excellence is Our Standard, Customer Satisfaction is Our Goal. At Kentra, we are committed to delivering BPO solutions that truly make a difference for every business we serve.
Sammy Markian – CEO of Wizcall
Our Values
Striving for Perfection in Customer Care
Passion
We bring genuine passion to every customer interaction — going above and beyond to deliver service that truly makes a difference.
Community
We believe in building strong relationships — with our clients, their customers, and the communities we serve together.
Commitment
We are committed to delivering consistent, high-quality service every single day — no shortcuts, no compromises.
Growth
We continuously invest in our people, processes, and technology to grow alongside our clients and their evolving needs.
Honesty
We operate with full transparency and integrity — our clients always know exactly what to expect from us.
Team Work
Our strength lies in our team. We collaborate, support each other, and work together to achieve the best results for every client.
Our Process
We Anticipate, We Serve, We Exceed
Discover
We take time to understand your business, your customers, and your goals — identifying the right approach to deliver the best outcomes.
Strategize
We design a tailored service plan built around your specific needs — covering call center operations, billing, sales, and customer end services.
Implement
Our trained team hits the ground running — executing the plan with precision, professionalism, and a commitment to continuous improvement.
Customer Care, Crafted with Excellence
At Kentra, we combine skilled professionals, proven processes, and cutting-edge technology to deliver BPO solutions that elevate your business. Let us handle your operations while you focus on growth.
Our Team
Meet Our Professional Team Members
Ashrith Anand
Founder & Managing Director
Gouri Nandan
Co-Founder & Director
Jason Joseph
Service Delivery & Operations Manager
Our Contact
Send Us a Message
Address
Santhi Cyber Nest, Thalakkottu Moola Rd, Edachira, Kakkanad, Kochi, Kerala 682030
Phone
+91 95440 66611
info@kentraglobal.com
FAQs
Frequently Asked Questions
What services does Kentra offer?
We offer Call Center, Sales, Billing, and Customer End Services for leading telecom companies.
Which telecom partners do you work with?
We work with Airtel, BSNL, Kfon, Asianet, and Xtranet.
Are you available 24/7?
Yes! Our team is available round the clock to handle all customer interactions.
How do I get started?
Simply contact us via phone or WhatsApp at +91 95440 66611 and we’ll get you started right away.
Your trusted partner for smart, scalable, and customized BPO solutions.